Refund Policy
Consumer Rights

Culture Automotive, our Refund Policy is designed to ensure fairness and transparency in every transaction. We handle refund requests with careful consideration, evaluating factors such as item condition and purchase circumstances on a case-by-case basis.
We strive to minimize disruptions by encouraging customers to review their purchases thoroughly before finalizing them. This proactive approach helps to mitigate the need for refunds and enhances the overall shopping experience.
While we make every effort to ensure safe delivery, please note that Culture Automotive cannot be held liable for lost or stolen property. However, we are committed to assisting customers in recovery efforts to the best of our ability.
Refunds, whether full or partial, are typically processed within a 30-day period from the date of purchase, ensuring efficient service for our customers.
By selecting options like "Authority to Leave" during delivery, customers understand and agree to waive certain liabilities, contributing to smoother transactions.
We appreciate your understanding and cooperation in adhering to our policies, which are aimed at providing exceptional service while maintaining fairness and integrity.
This policy ensures that Culture Automotive continues to deliver exceptional products and service, prioritizing customer satisfaction at every step.