Terms & Conditions for International Shipping

1. Overview These Terms and Conditions ("T&C") govern the international shipping process for orders made through our platform. By completing a purchase, you agree to abide by these terms.

2. Shipping Method All international shipments will be handled via standard delivery directly from the manufacturer's warehouse. The shipment will be processed and dispatched once payment is confirmed.

3. Delivery Timeframe

Estimated delivery timeframe for international orders is 45 days from the date of purchase.

Please note that this is an estimate, and delays may occur due to various factors such as customs clearance, local shipping conditions, or unforeseen circumstances beyond our control.

4. Shipping Costs Shipping costs are calculated based on the delivery destination and the weight of the items ordered. The applicable shipping charges will be presented at checkout.

5. Customs and Duties

The customer is responsible for any applicable customs duties, taxes, or import charges imposed by the destination country.

These fees are not included in the shipping cost and must be paid directly to the customs authorities or courier service upon arrival of the shipment.

6. Shipment Tracking Once your order is dispatched, a tracking number will be provided (if available) to allow you to monitor the progress of your shipment. Please note that updates may not be available in real-time depending on the courier's system.

7. Delivery Delays While we make every effort to ensure timely delivery, we cannot be held responsible for any delays caused by external factors such as:

Customs processing times.

Local shipping conditions or carrier issues.

Holidays or peak seasons.

8. Undeliverable Shipments If the shipment is undeliverable due to incorrect address information, the recipient’s failure to accept the delivery, or other issues beyond our control, additional shipping fees may apply for redelivery, or the order may be returned to the manufacturer.

9. Lost or Damaged Shipments In the event of a lost or damaged shipment, please contact our customer service team within 5 business days from the delivery date to initiate an investigation. We will work with the shipping provider to resolve the issue promptly.

10. Customer Responsibility

Ensure that the shipping address provided is accurate and complete. Any discrepancies may result in delays or failed deliveries.

International customers must comply with local import regulations and laws regarding the shipment of goods.

11. Modifications to Shipping Terms We reserve the right to modify or update these shipping terms at any time. Any changes will be reflected on this page with an updated date.

12. Contact Information For any questions or issues regarding shipping, please contact our customer support team at support@culture-automotive.com