Cancellation Policy

Booking and Priority: Service packs include priority booking, pushing your appointment to the front of the queue based on availability. Customers must provide preferred dates, and confirmation will be sent via email. Service Delivery: Services are performed as described in the package details. Mobile services will be conducted at the location specified by the customer. Payment and Cancellation: Full payment is required at the time of booking. Cancellations must be made at least 48 hours in advance to receive a full refund. Rescheduling is subject to availability. Warranty and Liability: Services come with a satisfaction guarantee. If issues arise, contact us within 7 days for resolution. We are not liable for pre-existing conditions or issues not covered in the service description. Customer Responsibilities: Ensure vehicle accessibility for mobile services. Provide accurate information about the vehicle and any specific concerns. Privacy and Communication: Customer information will be used solely for service delivery and communication. By purchasing a service pack, you agree to these terms and conditions. For any questions, please contact our support team.

Contact Details

• 24 Ruse Street, Osborne Park WA 6017, Australia

  (08) 9444 2277

  osbornepark@ultratune.com.au

• u2/6 Lindsay Rd, Wangara WA 6065, Australia

  (08) 9309 9991

  info@culture-automotive.com