Website & Services Terms of Use

Covers acceptance, eligibility, accounts, information accuracy, intellectual property, prohibited conduct, third-party services, liability and governing law.

What this standard covers

• These terms apply when using the website, member features and digital tools; transaction-specific terms also apply to purchases and bookings.
• Users must provide accurate information, protect account access and use services lawfully.
• Content is general information unless expressly stated and should not replace professional mechanical, financial, legal or safety advice.
• Terms do not exclude consumer guarantees or liability that cannot lawfully be excluded.
• Material changes are published transparently and do not retrospectively remove accrued rights.

Your rights and responsibilities

Please provide accurate information, review the confirmed scope and contact us promptly if circumstances change or a concern arises. Culture Automotive will communicate material changes and seek authorisation where required.

Nothing in this document excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded. Where this policy conflicts with mandatory law, the law prevails.

Questions, complaints and records

Contact support@culture-automotive.com with the relevant booking, order, invoice or vehicle reference. We may request reasonable information needed to investigate and will explain the outcome and available escalation path.

Version: 2.0 · Effective: 2026-09-03 · Next review: 2027-03-03