Website Acceptable Use & Digital Tools Policy

Covers lawful use, account security, uploads, AI-assisted information, prohibited conduct and service protection.

What this standard covers

• Do not upload unlawful, malicious, infringing or unnecessary sensitive information.
• Do not probe, bypass or disrupt security, access controls or another user’s account.
• Automated and AI-assisted outputs are informational and should be checked before high-impact decisions.
• We may restrict access proportionately to protect users, systems or legal obligations.
• Account restriction does not remove accrued purchase, complaint or consumer rights.

Your rights and responsibilities

Please provide accurate information, review the confirmed scope and contact us promptly if circumstances change or a concern arises. Culture Automotive will communicate material changes and seek authorisation where required.

Nothing in this document excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded. Where this policy conflicts with mandatory law, the law prevails.

Questions, complaints and records

Contact support@culture-automotive.com with the relevant booking, order, invoice or vehicle reference. We may request reasonable information needed to investigate and will explain the outcome and available escalation path.

Version: 2.0 · Effective: 2026-09-03 · Next review: 2027-03-03