Site, Workshop & Event Access Policy

Sets expectations for appointments, visitors, children, restricted workshop areas, conduct, accessibility assistance and emergency directions.

What this standard covers

• Visitors must follow reasonable safety, supervision and staff directions.
• Workshop, dyno, storage and operational zones may be restricted due to hazards, licensing or insurance.
• Harassment, threats, unlawful conduct and interference with vehicles or equipment are not accepted.
• Reasonable accessibility assistance can be requested in advance or on arrival.
• Access restrictions are applied proportionately and do not unlawfully discriminate.

Your rights and responsibilities

Please provide accurate information, review the confirmed scope and contact us promptly if circumstances change or a concern arises. Culture Automotive will communicate material changes and seek authorisation where required.

Nothing in this document excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded. Where this policy conflicts with mandatory law, the law prevails.

Questions, complaints and records

Contact support@culture-automotive.com with the relevant booking, order, invoice or vehicle reference. We may request reasonable information needed to investigate and will explain the outcome and available escalation path.

Version: 2.0 · Effective: 2026-09-03 · Next review: 2027-03-03