Pre-Delivery Checklist & Handover Record

Captures final scope, customer explanations, supplied documents, warnings, outstanding items and acceptance at vehicle handover.

What this standard covers

• Record the authorised scope and any approved variations.
• Identify parts, fluids, calibrations, limitations and outstanding recommendations.
• Explain running-in, servicing, warning signs and any compliance or insurance steps.
• Record visible vehicle condition, keys, documents and items returned.
• Customer acknowledgement confirms receipt and explanation; it does not remove statutory rights.

Your rights and responsibilities

Please provide accurate information, review the confirmed scope and contact us promptly if circumstances change or a concern arises. Culture Automotive will communicate material changes and seek authorisation where required.

Nothing in this document excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded. Where this policy conflicts with mandatory law, the law prevails.

Questions, complaints and records

Contact support@culture-automotive.com with the relevant booking, order, invoice or vehicle reference. We may request reasonable information needed to investigate and will explain the outcome and available escalation path.

Version: 2.0 · Effective: 2026-09-03 · Next review: 2027-03-03