Data Collection Notice

A concise collection notice covering account, booking, vehicle, payment, communications and website-use information.

What this standard covers

• We collect information reasonably needed to provide quotes, bookings, fulfilment, support, safety and account services.
• Payment card data is generally processed by payment providers; do not send card details through ordinary email or chat.
• Automated information may include device, session, cookie, security and transaction metadata.
• Information may be shared with service providers and authorities where necessary, authorised or required by law.
• Customers may request access or correction and can raise privacy concerns using the contact details provided.

Your rights and responsibilities

Please provide accurate information, review the confirmed scope and contact us promptly if circumstances change or a concern arises. Culture Automotive will communicate material changes and seek authorisation where required.

Nothing in this document excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded. Where this policy conflicts with mandatory law, the law prevails.

Questions, complaints and records

Contact support@culture-automotive.com with the relevant booking, order, invoice or vehicle reference. We may request reasonable information needed to investigate and will explain the outcome and available escalation path.

Version: 2.0 · Effective: 2026-09-03 · Next review: 2027-03-03